Terms and Conditions
We are always happy to offer wholesale discounted prices to customers who will be reselling our products to the consumer through an established retail store or website.
You can order through our online store at www.annebrittmusic.com by submitting the wholesale order form. You can also order by sending a list of product names and quantities to [email protected] or by calling us at 503-474-7101. Upon receiving your order, we will send you a digital invoice for the total charges with shipping. A printed copy of your invoice will also be included with your order as a packing slip.
All authorized retailers will receive 40% off the MSRP. Prices are subject to change without notice.
Though your shipment will likely go out within a day or two, please allow up to one week for your order to ship. Shipping/handling charges will be calculated and added to your order when the order is ready to ship. All orders are shipped via USPS media mail to minimize shipping costs to you. If you need faster shipping, please let us know when your order is placed.
We try to keep everything in stock. However, there may be unavoidable outages. When an out-of-stock situation occurs, we will either hold your order if we expect to have the item back in stock within a few days, or we will send your order without the items, with the expectation that you will order the out-of-stock items on your next order. We will note on your invoice any items that you ordered that were out of stock.
Please inspect all shipments immediately upon arrival and contact us at [email protected]ittmusic.com within 5 days of receipt of damaged or defective shipments. Damaged or defective merchandise will be replaced with new merchandise at no additional cost to you.
Wholesale merchandise may not be returned or exchanged. We only accept returns in the case of defective merchandise as noted above.
We accept payment with checks, money orders, and PayPal. We offer Net 30 terms to our wholesale customers.
We do not ship international orders at this time due to customs and shipping complications.